Want more consumer news? Visit our parent organization, Consumer Reports, for the latest on scams, recalls, and other consumer issues. Our local jeweler resurrects dead watches for $5, which may be a bit steep compared to Target, but he’s never cited ‘store policy,’ and he always gets our watches ticking again. Of course, the easiest solution is to treat Target as a low-end big box store, and not a repair shop. they are and where their If the target house changes during infiltration. The Assistant Manager at least had the common sense to realize that this is a problem with an easy solution. The commander can watch him do it even though he is important than what it is. Little things like watch batteries may not cost much stores much, but blind adherence to obstinately obtuse policies can cost stores customers. I know its a small $$$ amount, but for the elderly, on social security, every penny matters. So, it will cost me more in gas $$$ than the battery is worth to drive back to that store and meet with her to get a refund.įrom this, I must assume it is Target policy to screw the watch battery customer………. I said I DONT FIND THIS ACCEPTABLE……………….is this the way you treat the elderly who came to your store for assistance, and then has to buy something she cant use !!!!Īfter pushing the issue, she said its “its only a small amount, I probably would have taken the battery back if I was aware of this” and, “come back to the store and we will discuss this further”
#Does target change watch batteries install
I said she never left the store, had remained at the counter, and it was your person that opened the package to remove the battery to install in her watch. Yes, I called and spoke to store an asst mgr, who stated that store policy is no returns on opened/used batteries. We asked David if he tried following up with Target on his mother-in-law’s behalf. Was she taken advantage of as she is 80 years old, or is this store policy? This occurred at the Target Superstore in Miramar, Florida two weeks ago. She was told they don’t take back opened battery packages.
The battery did not fit the watch, so the associate said “sorry, we don’t have the right battery” and then refused to take the battery back and refund her money. So she purchased that battery, and the associate attempted to install it in the watch.
The watch was a common Timex model and the associate told her that she would have to buy the battery first. My mother in law, recently went to Target to get a battery installed for her watch. Readers customer service policies silly parents managers repair TOP watches stupid jewelry batteries targetĭavid cc’d us on a letter he recently sent to Target:
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